Testimonials
“I recently utilized FlowPathLab for a comprehensive health screening, and I must say, the professionalism and efficiency of their team exceeded my expectations. The results were delivered promptly, and their customer service was outstanding, ensuring a seamless experience from start to finish.”
“FlowPathLab’s 2U service brought convenience to a whole new level for me. Having the lab come to my doorstep for sample collection was not only incredibly convenient but also made me feel like a valued customer. Their staff was punctual, courteous, and professional, making the entire process stress-free. It’s health care innovation at its finest!”
“Whenever I had questions or needed assistance, FlowPathLab’s customer support was there for me. Their team provided detailed explanations and was extremely patient, making sure I felt supported every step of the way. Their commitment to customer care is truly commendable.”
“I was amazed at how quickly I received my test results from FlowPathLab. Their promise of efficiency is not just a claim; it’s a reality. The swift turnaround time did not compromise the quality or accuracy of the results, which is impressive.”
“Using FlowPathLab’s services was straightforward from the moment I visited their website to receiving my results. Their platform is user-friendly, making it easy for me to find the information I needed and schedule my tests without any hassle.”
“The level of expertise and professionalism exhibited by the FlowPathLab team was remarkable. It was clear that they are highly knowledgeable in their field, which gave me a great deal of confidence in their services. Their staff not only provided expert advice but also showed genuine care for my health.”
What services does FlowPathLab offer?
FlowPathLab provides a wide range of laboratory testing services, including but not limited to general health screenings, blood tests, paternity testing, and specialized diagnostics. Our services are designed to cater to the needs of individuals seeking comprehensive health insights.
How do I schedule a test with FlowPathLab?
You can schedule a test by visiting our website at flowpathlab.co.za, whatsapp us on 060 741 2622. Alternatively, you can contact our customer service team for assistance with scheduling.
Do I need a doctor's referral to use FlowPathLab's services?
For some of our testing services, a doctor’s referral is not necessary. However, for certain specialized tests, a referral may be required. We recommend checking the specific requirements for the test you are interested in on our website or contacting our customer support for guidance.
What is the 2U service and how does it work?
Our 2U service is a convenient at-home sample collection service. Once you schedule a test, a qualified healthcare professional will come to your location to collect the necessary samples. This service is designed to provide you with the utmost convenience and comfort, eliminating the need to visit a lab in person.
Is there an extra fee for the 2U service?
Yes, there is a nominal fee for the 2U service to cover the cost of the home visit by our healthcare professionals. The fee will be clearly indicated at the time of booking your service.
How can I pay for my tests?
FlowPathLab accepts various payment methods, including credit/debit cards, bank transfers, and mobile payment options. Payment details and options will be provided during the booking process.
Does FlowPathLab accept Medical Aid?
We work with all medial aids. Please contact our customer service with your medial aid details to verify coverage of certain tests and ensure that your test is eligible for medical aid claims.
How and when will I receive my test results?
Your test results will be securely emailed to you within the timeframe specified for the test, which is typically within 24 to 48 hours for most tests.
What should I do if I have questions about my test results?
If you have any questions or concerns about your test results, we encourage you to contact our customer support team. We can provide explanations and guidance, and if necessary, advise you to consult with a healthcare provider for further interpretation and action.
Are my test results confidential?
Yes, your privacy and the confidentiality of your test results are of utmost importance to us. We adhere to strict privacy policies and regulations to ensure that your information is protected and only shared with you or authorized individuals you have approved.
